The author has developed an AI Search & Knowledge Assistant that effectively integrates up-to-date information into a custom GPT for websites and apps, featuring a demo for Stripe that provides accurate answers, useful links, images, and conversation history.
Powered by ChatGPT-4o model with a custom search feature
2024-10-19
- website
Highlight 1
Comprehensive Knowledge Base – The assistant integrates an extensive repository of over 3,700 public documents, ensuring users have access to a wealth of information.
Highlight 2
User-Friendly Interaction – The chat interface allows for conversational engagement, with capabilities that keep track of previous inquiries, enhancing user experience.
Highlight 3
Visual Enhancements – The inclusion of images in responses not only enriches the information provided but also aids in understanding complex topics.
Improvement 1
Expand Knowledge Base – While the current database is extensive, continued growth and updates to include more recent documentation and use cases would increase its utility.
Improvement 2
Integration of Live Support – Offering an option for users to transition to live support when necessary could enhance customer satisfaction and resolve more complex issues efficiently.
Improvement 3
Mobile Optimization – Ensuring the web application is fully optimized for mobile devices would improve accessibility and engagement for on-the-go users.
Product Functionality
Introduce a feedback mechanism for users to report inaccuracies or suggest new content for the knowledge base.
UI & UX
Consider a more streamlined navigation menu that categorizes topics for easier browsing and quicker access to information.
SEO or Marketing
Enhance organic visibility by publishing related content on blogs, tutorials, and case studies to attract more users and showcase the assistant's capabilities.
MultiLanguage Support
Implement multilingual support to cater to a wider audience globally, ensuring the assistant can assist users in various languages.
- 1
What types of questions can I ask the assistant?
You can ask about Stripe's features, payment processing, account management, and get explanations or links to specific documentation.
- 2
Is my conversation history saved?
Yes, the assistant maintains a threaded conversation history, allowing you to refer back to previous exchanges.
- 3
How often is the knowledge base updated?
The knowledge base is continually updated to ensure the information remains accurate and relevant, but specific update timelines may vary.